Accidental, Unfulfilled or Unauthorized Purchase Refund
Apple does not provide developers any method to issue refunds to customers directly. Instead, you'll need to contact Apple support for a refund.
How to get a refund using your iPhone or iPadApple hasn't built any links to problem reporting into the iTunes Store or App Store apps, so if you're stuck using the web on your iPhone, iPod touch, or iPad as well. If it's more convenient, you can go directly to problem reporting via your email receipt.
Source: http://www.imore.com/how-to-get-refund-itunes-app-store#ios |
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How to get a refund using the web
If you're not at your computer, or simply prefer to sidestep iTunes, you can still request a refund using any web browser.
- Go to Apple's problem reports page: http://reportaproblem.apple.com/
- Login with your Apple ID user name (typically your email address) and password.
Select the appropriate tab—all, music, movies, TV shows, apps, or books.
- Select Report a Problem to the right of the purchase you want a refund for.
- Click on Choose Problem and select your problem from the menu.
Enter details about your problem and then click Submit.
You should hear back from Apple within a few days to a week with whether your request for a refund is approved.
Source: http://www.imore.com/how-to-get-refund-itunes-app-store#web
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