Unauthorized Purchase Refund
Please report unauthorized purchases to Google within 65 days of the unauthorized purchase.
If you notice an unauthorized purchase, submit a refund request to Google online. You’ll usually get a decision within 15 minutes, but it can take up to two business days. If your refund request is approved, you will lose access to the purchased item.
Note: It’s important that you keep your account information and passwords private. If you give your details to someone else, or don’t enable authentication for purchases, you are responsible for any purchases made.
The family sharing and parental controls in Google Play Family Library can help prevent unauthorized purchases by family members. Find out more about Google Play Family Library.
Accidental/Unsatisfied Purchase
Refund within 2hrs of purchase
For paid games
- Open the Google Play Store app.
- Tap menuAccountOrder history.
- Find the app or game you'd like to return.
- Touch Refund to complete your refund and uninstall the app.
Note: you can only return an app or game for a refund once. If you buy it again you will not be able to get a refund.
For in-app purchases
Submit a refund request to Google online.
Refunds within 48hrs of purchase
Submit a refund request to Google online. You’ll usually get a decision within 15 minutes, but it can take up to two business days.
Refunds after more than 48hrs
Please contact us at support@noodlecake.com. Please include
- Name of the game title
- The order number (looks like GPA.1234-1234-1234-12345) or Google Play account email
- Reason for refund
We will review the order and issue a refund if deemed necessary. After a refund is issued you will receive the funds back to the original payment source within a few business days.
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